Return & Cancellations

Absolutely, yes. KUN insures each purchase during the time it is in transit until it is delivered to you. Because we want to make sure you receive your products, we require that you sign for goods delivered. At that point, you become responsible for the pieces. However, if the pieces are to be delivered to someone other than yourself, then signature by the recipient at the specified delivery address constitutes for delivery by KUN and responsibility for the product is transferred at that point.

We are a small business and while we pay for shipping, any additional customs duties, foreign taxes or other fees, which may be imposed, will be charged to the customer.

We are confident that you will love and want to keep our products. Nevertheless, you have 3 days to try them out, and If it doesn’t work out, email us at Info@kunoriginal.com and we will sort it out for you. 

To keep things smooth, we suggest giving your jewelry a thorough examination upon arrival to make sure it’s in a perfect condition. If you do notice any issues,  you’ve got a 3-day window from the delivery date to get in touch with us and share your concerns.

A courteous reminder: Prior to placing your order, kindly verify your size, as any applicable shipping fees will be the responsibility of the customer.

While we are currently not set up for refunds -it’s all because each piece is uniquely crafted for you to stand out, we’re more than willing to assist with an exchange if you happen to receive a wrong or defective jewelry piece, and we will process it as a return. Please email us at info@kunoriginal.com so we can arrange it for you.